bvv365 Terms and Conditions

1 Introduction and Acceptance

These terms and conditions ("Terms") govern the use of the bvv365 platform and all its services. By registering on bvv365 or using any of its services, you are considered to have fully agreed to these Terms. If you do not agree with any part of these Terms, please refrain from using our platform.

bvv365 reserves the right to change, amend, or update these Terms at any time. We will attempt to post a notice on the platform for significant changes. However, you are responsible for reviewing this page regularly. Continued use of the platform after any update will indicate that you have accepted the revised Terms.

2 Account Registration and Eligibility

2.1 Age Requirement

To open an account on bvv365, you must be at least 21 years old. We reserve the right to verify age at any time, and accounts belonging to underage users will be closed immediately.

2.2 One Account Policy

Each individual may create only one account. Creating multiple accounts by the same person is strictly prohibited. If multiple accounts are detected, all accounts may be suspended and the associated balances may be forfeited.

2.3 Registration Information

You must provide accurate, complete, and up-to-date information at the time of registration. Providing false or misleading information is a violation of these Terms and may result in account closure. If any of your information changes, please notify our support team as soon as possible.

2.4 Account Security

It is your responsibility to keep your username and password completely confidential. You are personally responsible for any activity conducted from your account. If you suspect unauthorized access, contact us immediately via our 24/7 live chat.

3 Deposits and Withdrawals

3.1 Accepted Payment Methods

bvv365 currently supports the following payment methods:

• bKash
• Nagad
• Rocket
• Upay

New payment methods may be added in the future. We reserve the right to add or remove any method at any time.

3.2 Minimum Amounts

For each payment method:

• Minimum deposit: ৳100
• Minimum withdrawal: ৳800

3.3 Withdrawal Processing Time

Approved withdrawals are generally completed within 30 minutes to 3 hours. In some cases, processing may take longer due to verification or other complications.

3.4 Verification (KYC)

We reserve the right to verify your identity before processing a withdrawal. Cooperating with this process is mandatory. If the required documents are not submitted, the withdrawal may be put on hold.

3.5 Third-Party Transactions

You must use a payment method registered in your own name. Transactions through third-party accounts or services are prohibited and such transactions may be cancelled.

4 Bonuses and Promotions

4.1 Welcome Bonus

New members will receive a 120% welcome bonus on their first deposit, up to a maximum of ৳15,000. For example:

• Deposit ৳1,000 → ৳1,200 bonus → Total ৳2,200
• Deposit ৳26,000 → ৳15,000 bonus (maximum limit) → Total ৳41,000

4.2 Wagering Requirements

Before withdrawing bonus funds, you must wager 10 times the bonus amount. Example: if you receive a ৳1,200 bonus, you must place a total of ৳12,000 in bets before withdrawing.

4.3 General Bonus Terms

• Bonuses can only be claimed once by eligible users.
• Multiple bonuses cannot be applied to the same deposit.
• Bonus funds cannot be directly transferred to another user.
• bvv365 reserves the right to change, suspend, or cancel any bonus offer at any time.
• If any fraudulent activity is detected, the bonus will be cancelled.
• The validity period of each bonus will be stated in the offer details.

4.4 VIP Cashback Program

Regular players can advance through our four-tier VIP program:

• Bronze: Weekly cashback up to 0.2%
• Silver: Weekly cashback up to 0.4%
• Gold: Weekly cashback up to 0.6%
• Platinum: Weekly cashback up to 0.8%

You can move up to higher tiers through regular and active play. The benefits and conditions of each tier apply separately.

5 Gaming Rules

5.1 Fair Play

bvv365 uses trusted technology to ensure fair and transparent outcomes in all games. Our games are developed by leading game providers including Pragmatic Play, Evolution Gaming, PG Soft, JILI, and Spribe.

5.2 Prohibited Activities

The following activities are strictly prohibited:

• Using any kind of fraudulent software or bots
• Exploiting bonuses through multiple accounts
• Colluding with other players to defraud the system
• Using the platform for money laundering or any illegal purpose
• Attempting to breach security measures
• Harassing or causing harm to other users

5.3 Technical Issues

If a game is interrupted mid-way due to a technical error, bvv365 reserves the right to cancel that specific round and refund the bet. There is no obligation to pay out incorrect winnings displayed as a result of a technical error.

6 Account Suspension and Closure

bvv365 reserves the right to immediately suspend or permanently close any account under the following circumstances:

• Violation of any part of these Terms
• Providing false information during registration
• Evidence of fraudulent or illegal activity
• Failure to verify age
• Court order or request from a legal authority

You may also request to close your account at any time by contacting our support team.

7 Privacy and Data Protection

Details on how your personal information is collected, stored, and used are described in our Privacy Policy. By using the platform, you also agree to our Privacy Policy.

bvv365 uses SSL encryption technology to protect your financial and personal information. Your data is never sold to third parties. Your information will not be shared without your consent except where required by law.

8 Intellectual Property

All content on the bvv365 platform — including logos, designs, graphics, text, software, and databases — is the exclusive property of bvv365 or used under a valid license. Copying, distributing, or commercially using any content without prior written permission is prohibited.

9 Limitation of Liability

bvv365 accepts no responsibility for the following:

• Loss caused by internet disconnection or network issues
• Disruption to platform access due to external causes
• Errors in third-party software or services
• Loss arising from your own negligence or unintentional mistakes
• Indirect damages beyond the limits permitted under applicable law

In any circumstance, bvv365's maximum liability will be limited to the amount deposited in your account.

10 Responsible Gaming

bvv365 is firmly committed to responsible gaming. We believe that gambling should be an entertainment activity, not a solution to financial problems.

On our Responsible Gaming page you will find information on setting deposit limits, self-exclusion, and support resources. If you feel that your own or someone else's gambling habits are becoming problematic, please seek help through our 24/7 live chat.

11 Dispute Resolution

For any complaint or dispute, please contact our support team first. We aim to resolve all complaints fairly and promptly.

• Live Chat: 24/7 support available in Bengali
• Email: [email protected]

If your complaint is not resolved within 30 days of submission, the matter will be escalated to a higher level. Applicable laws and regulations will govern the resolution of disputes.

12 Applicable Law and Amendments

These Terms will be interpreted in accordance with applicable law. If any part of these Terms is found to be legally unenforceable, the remaining parts will remain fully in effect.

bvv365 reserves the right to amend these Terms at any time for business, legal, or regulatory reasons. Continued use of the platform after any change will indicate that you have accepted the revised Terms. The latest version of this page will always apply.

If you have any questions about these Terms, please contact our support team.